Bookings
Secure a place in your favourite class by using our online booking system ‘MINDBODY’. Class check-in closes two (2) hours prior to the session start time. Use the button below to check in.
You can also download the ‘MINDBODY’ App for convenient, on-the-go class pass purchases and bookings.
Payment Methods
Payment for group sessions, personal training sessions and nutritional medicine consultations are to be made prior to, or on the day, of the training session or consultation.
At the studio/clinic, payment can be made via cash, debit Mastercard, Mastercard or Visa.
For the online store and mobile App payment can be arranged using your credit card or debit Mastercard.
Cancellation Policy for Private Sessions
At least 24 hours notice is required if you wish to cancel your booking. Be sure to contact the EMpower Fitness and Nutrition office, with as much notice as possible, if you wish to cancel. For cancellations received with less than 24 hours notice, full payment for the session will be required.
Cancellation or No-Show Policy for Group Sessions
If you have pre-booked a group training session that you can no longer attend, please cancel your booking online via the MINDBODY booking system or by using the mobile App.
Cancellations can be made until two (2) hours before the session commencement time. For example, your booking for a 4.00pm session needs to be cancelled by 2.00pm at the latest if you cannot attend, but the earlier the better for our coaches.
Checking-in for Group Session
It is essential for us to know numbers for group sessions. If you book for a group session, we need you to also “check-in” online via the MINDBODY booking system or by using the mobile App, to ensure we know you’re coming. Class check-in closes two (2) hours prior to the session start time.
Refunds and Transfers
All pre-paid sessions are non refundable and non transferable. Please choose your package option carefully. Please note that packages ‘activate’ on the first visit.
Unfortunately EMpower Wellbeing cannot grant refunds, exchanges, accommodate for ‘change of mind’ or transfer packages to another client or participant.
Health Insurance Rebates
Some health insurance providers grant rebates for group fitness and personal training. EMpower Wellbeing is registered with AHM and NIB. For more detailed information please contact your health insurance provider.
Nutritional medicine consultations may be claimed through your health insurance. Chat to our principal nutritionist Emily about your options.
Ready to train?
Click BOOK GROUP TRAINING or BOOK PERSONAL TRAINING to schedule and pay for your training sessions!
Nutrition consultations can be booked by contacting the office.
